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CAPH/SNI
Annual Management Excellence Award Winners
2003

TOP HONORS

ADVANCING COMMUNITY HEALTH

Contra Costa Health Services

Up Front Financial Counseling - increases percentage of visits covered by Medi-Cal, other third party coverage or the county’s indigent care program by utilizing an innovative, centralized information system to determine eligiblity for care, making financial screening a first step and increasing hospital revenue.


DELIVERING CULTURALLY & LINGUISTICALLY COMPETENT HEALTH CARE

Alameda County Medical Center

Video-Conferencing Medical Interpretation - improves quality, efficiency and access to health care by utilizing two-way monitors equipped to provide tele-interpreter services for patients who do not speak English.


IMPROVING OPERATIONAL EFFICIENCY & REDUCING COSTS

Kern Medical Center

Physician Pay for Performance System - corrects inequities in physician contracting and supervising methodologies by creating an incentive-based compensation system and transforming the patient care system from a physician resident-driven model to a faculty-driven model.


HONORABLE MENTIONS

EFFECTIVE USE OF TECHNOLOGY

Santa Clara Valley Health & Hospital System

MD Webstation - allows physicians faster and easier access to a variety of secure, online clinical data systems using a single web application, through the development of a visually integrated custom web browser.


IMPROVING WORKFORCE RETENTION & RECRUITMENT

San Joaquin General Hospital

SJGH Grows Healthy Careers: A Model for Success - implements a multidimensional approach to recruitment and retention that address the critical nursing shortage by hiring directly from the student nurse scholarship program and eliminating the use of traveling nurses.


REDUCING EMERGENCY DEPARTMENT OVERCROWDING

Riverside County Regional Medical Center

Emergency Department Direct Admissions Project - reduces backlog and enhances patient flow in the emergency department by empowering emergency physicians to admit patients to other wards without requiring prior departmental approval.


CONGRATULATIONS TO OUR WINNERS!

 

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